Keeping your information safe at bd299 is our top priority. We explain clearly what data we collect, why we collect it, and how we protect it — all in plain, simple language.
At bd299, your privacy isn't just a legal obligation — it's a core responsibility we take seriously.
Bd299 (bd299.ws) is an online betting and gaming platform serving users in Bangladesh. This Privacy Policy applies to the bd299 website, mobile app, and all associated services.
We understand that sharing personal information on any platform raises a natural question — where is my data going? bd299 is here to put that concern to rest. This policy clearly explains what information we collect, why we collect it, and how we keep it safe.
Bd299 may collect the following types of information from you. The reason for each is stated below:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & mobile number | Account Registration & Verification | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Account Recovery & Notifications | Optional |
| National ID number | KYC Verification (for Withdrawals) | Required for withdrawals |
| Address | KYC Verification | Optional |
| Payment Number (bKash, etc.) | Deposit & Withdrawal Processing | Yes |
When you use bd299, certain information is collected automatically:
Bd299 uses your information solely for the purposes listed below — nothing more:
Bd299 does not sell your data to any third party. However, information may be shared in specific circumstances:
| With Whom | Data Type | Why |
|---|---|---|
| Payment providers (bKash, Nagad) | Transaction Data | Payment Processing |
| Identity Verification Service | NID / Passport Information | KYC Verification |
| Security services | Login & Device Information | Fraud Prevention |
| Law Enforcement Agencies | Required Information | Court order or legal directive |
| Game Partners | Gaming History | Live Game Operations |
All third parties that bd299 works with are required to sign strict data protection agreements. They may only use your data for the specific purposes agreed upon.
The bd299 website and app use cookies — small files stored on your device. bd299 uses three types of cookies:
These cookies are essential for bd299 to function properly. They are required for maintaining login sessions, security verification, and similar core functions. They cannot be disabled.
This helps us understand how you use bd299 — which pages perform well and where issues may exist. This data is completely anonymous.
Remembering your language, theme, and other preferences to enhance your experience.
Bd299 does not retain your data indefinitely. Below are the retention periods for each type of information:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial records law |
| KYC Documents | 5 Years After Account Closure | Regulatory Compliance |
| Betting history | 3 Years | Dispute Resolution |
| Login Logs | 1 Year | Security review |
| Analytics data | 2 Years | Service Improvement |
Once the retention period expires, your data is securely deleted or anonymized.
As a bd299 member, you have the following rights over your personal data:
Bd299 uses industry-leading security technology to protect your data:
Please keep in mind that no organization can guarantee 100% security on the internet. We encourage you to stay vigilant — use a strong password and never share it with anyone.
Bd299 is strictly prohibited for anyone under 18. We never knowingly collect personal data from individuals under the age of 18.
If we become aware that a minor has registered an account on bd299, that account will be closed immediately and all associated data will be deleted.
Bd299 may update this Privacy Policy as needed. If changes are made, we will:
For any privacy-related questions or concerns, please get in touch with us:
| Contact Method | Description | Response Time |
|---|---|---|
| Dedicated Email | Privacy@bd299.ws | 24–48 hours |
| General Support | Support@bd299.ws | 1–4 Hours |
| Live Chat | Available 24/7 | Instant |
| FAQ | Visit the FAQ Page | Immediately |
You've read our Privacy Policy — now join bd299 with confidence. Your data, your security: our number one priority.
18+ Only | Play Responsibly | Terms & Conditions Apply